The Regulated Health Professions Act, 1991 (RHPA) protects the public’s right to safe, effective and ethical health care.
CCO is required to investigate complaints made against chiropractors. Complaints can be made about a chiropractor’s practice, conduct or health. The Inquiries, Complaints and Reports Committee is responsible for reviewing the investigation and determining what action should be taken to protect the public in the circumstances.
Individuals may raise a complaint for a variety of reasons, including:
If you have a concern, you may contact the CCO by phone to discuss the matter or write a letter, or email attachment outlining your concerns. Complaints must be filed in writing or recorded in some other manner, such as on tape. Letters of complaint must be signed and can be submitted by mail, fax or email attachment.
Manager, Inquiries, Complaints and Reports
59 Hayden Street, Suite 800
Toronto, ON M4Y 0E7
Phone: 416 922-6355
Toll Free: 1-877-577-4772
Fax: 416 925-9610
Email: tperryman@cco.on.ca
CCO has scheduled an online sitting of the Legislation and Ethics Examination for October 26, 2023. The deadline to apply for this examination is October 10, 2023. Due to the online delivery of the examination, candidates should make themselves available for the entire day. Please complete the application form and submit it to Ms Madeline Cheng, Registration Coordinator to apply for the examination. Please contact Ms Madeline Cheng at mcheng@cco.on.ca or 416-922-6355 ext. 113 for any questions.
More information about the legislation and ethics examination, including study material, can be found at the following link. Information about the October 26, 2023 sitting of the examination can be found at the following link.
Information about the online delivery of the examination can be found in the following document and video.
CCO will be holding a virtual workshop on Regulatory Excellence for CCO Members (formerly titled the Record Keeping Workshop) on November 1, 2023, 8:30 am – 1:00 pm. Please email Rose Bustria at rbustria@cco.on.ca if you are interested in attending this virtually.
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